Return & Refund Policy
Yaochan Jewelry | Wholesale Enamel Jewelry Manufacturer China
At Yaochan Jewelry, we are committed to providing high-quality wholesale enamel jewelry, enamel tile bracelets, enamel crystal rings, and custom jewelry products to customers worldwide.
As a professional China jewelry factory and OEM/ODM jewelry manufacturer, we carefully inspect every order before shipment to ensure product quality and customer satisfaction.
Returns for Defective or Damaged Products
If you receive products with manufacturing defects or damage during transportation, please contact our team within 7 days of delivery.
Please provide:
Order number
Product photos or videos
Details of the issue
After verification, we will provide an appropriate solution, including replacement or other suitable arrangements.
Custom & OEM/ODM Orders
For customized products, private label jewelry, and OEM/ODM manufacturing orders, returns or refunds are not accepted due to the customized nature of production.
Customers are encouraged to confirm:
Product designs
Materials
Colors
Sizes
Quantity requirements
before production begins.
Wholesale Order Policy
Yaochan Jewelry specializes in bulk wholesale jewelry orders. Due to factory production processes, confirmed wholesale orders cannot be cancelled or refunded after production has started.
For large orders, we recommend requesting samples before bulk production.
Sample Orders
Sample orders are available for qualified buyers who want to check product quality before placing wholesale orders.
Sample costs and shipping fees can be discussed with our sales team.
Refund Process
Approved refunds will be processed after confirmation between both parties. Refund methods and processing times may vary depending on the payment method used.
Contact Us
For any questions regarding returns, refunds, wholesale orders, or product quality, please contact:
Email: yaochanjewelry@gmail.com
WhatsApp: +86 153 9757 0319